Ordering Logic: To scale existing mandates with tiered credits and avoid redundant setup fees, please utilize our Payment Portal. Use this Catalog for new service enrollments and distinct structural orders only. To ensure absolute fiscal transparency, all hardware, cloud services, and VoIP usage are delivered as pure MSRP pass-throughs.

The Stewardship Model: Provision for a specific number of Personas that evolve with your organization, irrespective of the individuals assigned to them. Mix and match Mandates to suit your workforce (5-unit minimum per type). Annual Mandates provide one month of stewardship at no additional cost for your long-term core, while Monthly Mandates maintain an operational buffer for contractors and temporary staff.

Azure Virtual Desktop (AVD): A "Digital Clean Room" for secure Windows access from any device. This maintains your firm’s sovereignty while offering a reliable failover solution should a physical device become unavailable. Beyond security, AVD functions as an on-demand high-performance workstation; it allows users to access specialized, resource-heavy applications like CAD at lightning speed. By scaling CPU, GPU, and memory on demand, we provide the elite computing power required for niche applications without the capital expense of high-end local hardware. See our Azure Virtual Desktop and Gartner on AVD brochures for technical details.
Virtual App Delivery (VAD): Secure, surgical streaming of critical Windows applications delivered natively through the browser on any hardware without the operational overhead of a full virtual desktop. Our VAD implementation integrates directly with your host operating system and cloud storage to ensure these applications feel local and respond intuitively to your existing workflow.

Marginal Scaling: We apply Scaled Stewardship Credits to every progressive tier of your estate: 5% (units 10 to 25), 10% (units 26 to 100), and 15% (units 101 to 400). This ensures your average cost per unit decreases as your operational maturity increases, reflecting the architectural efficiencies gained as you scale.

The Genesis Mandate: Before a firm is accepted into a long-term residency, we must establish a Baseline of Sovereignty. This initial project consists of a Discovery Audit to detect and address technical debt. While our ongoing mandates focus on the buildup and evolution of your environment, the Genesis Mandate handles the initial cleanup and documentation. This is the first item to purchase in the Projects section below.

Foundation Fees: These one-time, organization-level engineering fees cover the architectural hardening of your primary tenants and virtual environments. Paid only once per organization, these fees ensure your governance and security are architected correctly from day one. If a foundation has already been established, apply the following waiver codes at checkout:


Environment Foundation Name Waiver Code
Microsoft 365 365 Foundation Fee 365-foundation-waived
Google Workspace GWS Foundation Fee GWS-foundation-waived
macOS MOS Foundation Fee mac-foundation-waived
ChromeOS COS Foundation Fee cos-foundation-waived
Azure Virtual Desktop AVD Foundation Fee AVD-foundation-waived
Virtual App Delivery VAD Foundation Fee VAD-foundation-waived

Asset Hardening Fees: Unlike organization-level Foundations, these charges apply to each individual piece of hardware (physical or virtual). Every asset, new or pre-existing, must be hardened to cover provisioning, persona alignment, and architectural security. The quantity of hardening setups is not automatically tied to the number of mandates ordered; you must manually select the quantity in the dropdown to match your specific hardware count at the time of the order. These setups can also be procured individually in the Add-ons section below for subsequent adjustments or asset replacements. Please note that while the Hardening Fee is universal, only assets vetted by a Principal Steward qualify for our "One-In, One-Out" maintenance absorption which ensures that standardized devices replaced during a mandate are hardened and integrated at no additional cost for the remainder of that term.

Once you have deployed your order, please register and log into this site to manage your onboarding. Your Principal Steward will guide you through your first deployments, onboardings, and offboardings.


 

Core Stewardship Mandates (Cloud Personas)

Full Concierge Single-Cloud
Microsoft
Description
The Full Concierge Single Cloud Mandate is our Executive Standard: a comprehensive stewardship residency that provides the strategic depth of a dedicated CIO paired with elite engineering. We manage your firm’s entire technical lifecycle, including long-term technology roadmapping, cybersecurity hardening, daily employee support, and cloud service management. By acting as your single point of accountability for all technology vendors, we eliminate the "productivity tax" of unmanaged IT and ensure uninterrupted billability. This is the definitive standard for teams requiring durable performance, absolute data integrity, and a permanent, high-trust partner to lead their digital strategy.
Investment
login Note: Azure Virtual Desktop and Virtual App Delivery available as add-ons (see add-ons section below)
Commitment
login
Full Concierge Enterprise
Cross Platform / Multi-Cloud

Microsoft 365 + Google Workspace, Zoho, Proton...
Description
The Multi-Cloud Standard. Advanced governance for teams operating across fragmented cloud ecosystems and diverse hardware platforms. This mandate eliminates administrative islands, keeps systems aligned, and supports a frictionless experience while mitigating orphaned data and identity risks.
Investment
login
Commitment
login
Full Concierge Single-Cloud
Google
Description
The Hardened Baseline. This mandate is designed for firms seeking to harden their perimeter and reduce capital hardware costs for task-oriented and cloud-native teams. It combines the near-impenetrable, "ransomware-proof" security of Google Enterprise devices with seamless, browser-based access to essential Windows applications via an optional Virtual App Delivery (VAD) layer.
Investment
login Note: Virtual App Delivery available as an add-on (see add-ons section below)
Commitment
login
Concierge Cloud Workspace
Microsoft
Description
The Digital Clean Room. Secure virtual workspaces for contractors and BYOD users. A controlled, on‑your‑soil digital environment delivered through Azure Virtual Desktop that enables external talent to work within your firm’s ecosystem and security standards without the need for company‑owned hardware.
Investment
login
Commitment
login
Full Concierge Federated Enterprise
Cross Platform / Multi-Cloud + Virtual Desktop
Description
This is the apex of stewardship, unifying multi‑cloud governance with full‑stack virtualized resilience. Built for high‑compliance sectors like FinTech and Defense, it combines federated identity across all SaaS platforms with the isolation of a Digital Clean Room. This integrated mesh enables zero‑day productivity on any platform or device while maintaining a Zero‑Trust posture that meets SOC 2 standards.
Investment
login
Commitment
login
Concierge Frontline
Microsoft
Description
Frontline Mobility Governance. Many field-based roles operate entirely on mobile phones, tablets, and web apps. This mandate delivers secure, efficient productivity for your mobile team without the licensing or management overhead of a primary desk workstation. It protects the communication silos where institutional intelligence resides and applies identity-driven governance to maintain firm-wide standards.
Investment
login Note: This mandate is restricted to mobile and web-only use. Stewardship does not include physical hardware coverage or the 1.20 Readiness Standard for personal computer management.
Commitment
login
Concierge Cloud Workroom
Virtual App Delivery
Description
The Surgical Clean Room. Secure virtual application delivery for contractors and BYOD users. A surgical, on‑your‑soil digital environment delivered natively through the Chrome browser that enables external talent to access critical Line‑of‑Business apps within your firm’s high‑governance ecosystem on any device, company‑owned or not, without the complexity of a full virtual desktop.
Investment
login Note: Includes one primary application. Additional apps: $15/unit/m.
Commitment
login

Persona Mandate Add-ons

Azure Virtual Desktop Add-on The Persistent Digital Persona
Description
For mandates requiring a high-governance Windows environment on any hardware, Azure Virtual Desktop (AVD) provides a "Digital Clean Room" for your firm’s applications and data. It ensures absolute sovereignty while offering a reliable failover solution for non-company devices or emergency remote access. Beyond security, AVD acts as an on-demand high-performance workstation, delivering the scalable CPU and GPU power required for resource-heavy applications such as CAD without the capital expense of high-end local hardware.

This deployment requires a one-time Virtual Foundation to engineer your Azure Host-pool and stateful profile storage. If this foundation has already been established as part of a previous mandate, please apply the waiver code AVD-foundation-waived at checkout.
Investment
login

[Note: e.g. Licensing not included]

[Note: e.g. Licensing not included]
Commitment
login
Virtual App Delivery Add-on App streaming for Google or Windows devices
Description
For environments requiring secure access to business-critical Windows applications on any device, Virtual App Delivery (VAD) provides a Digital Clean Room delivered natively through the browser. This allows for high-performance, surgical streaming of individual apps while maintaining absolute data sovereignty and global access from any hardware without the operational overhead of a full virtual desktop. Our VAD implementation integrates directly with your host operating system and cloud storage to ensure these applications feel local and respond intuitively to your existing workflow. Establishing this environment requires the VAD Foundation to cover the secure engineering of the application projection layer. If this foundation has already been established as part of a previous mandate, please apply the waiver code VAD-foundation-waived at checkout to align your investment with your existing architectural maturity.
Investment
login

[Note: e.g. Licensing not included]

[Note: e.g. Licensing not included]
Commitment
login
The Outlier Mandate Standalone macOS Hardening & Governance
Description
For Microsoft or Google environments with a limited macOS footprint (1–2 units), the Outlier Hardening Fee provides a surgical management path that avoids the cost of a Full Concierge Enterprise mandate. In Microsoft environments, we utilize Platform SSO to sync Mac logins with firm credentials and enforce Compliance Hardening that enables Remote Wipe and cloud-based FileVault escrow. For Google estates, we deploy a specialized bridge to achieve the secure SSO and remote administrative control that Google Workspace lacks natively. This one-time engineering investment is a lifecycle commitment to your "Digital Persona"; any hardware replacements for that seat are hardened and enrolled under your existing stewardship at no additional cost.
Investment
login

[Note: e.g. Licensing not included]

[Note: e.g. Licensing not included]
Commitment
login
Unit Provisioning & Hardening Technical Preparation for Silent Infrastructure
Description
For hardware purchased outside of a Full Concierge mandate, our Unit Provisioning & Hardening fee ensures every device meets the 1.20 Readiness Standard from day one. This service provides the technical preparation and architectural hardening for hot spares, secondary workstations, and unmanned hardware like lobby or conference room terminals. It establishes Shields Up stewardship to ensure your silent infrastructure remains patched, documented, and ready for work the moment it is activated. This one-time fee covers the physical hardware foundation and does not include the provisioning of a unique user identity. Our 3-tier scaling model applies to this add-on, incorporating Scaled Stewardship Credits to align your investment with the operational maturity of your firm.
Investment
login

[Note: e.g. Licensing not included]

[Note: e.g. Licensing not included]
Commitment
login

Infrastructure Asset Mandates (Managed Assets)

Full Concierge Single-Cloud
Microsoft
Description
The Full Concierge Single Cloud Mandate is our Executive Standard: a comprehensive stewardship residency that provides the strategic depth of a dedicated CIO paired with elite engineering. We manage your firm’s entire technical lifecycle, including long-term technology roadmapping, cybersecurity hardening, daily employee support, and cloud service management. By acting as your single point of accountability for all technology vendors, we eliminate the "productivity tax" of unmanaged IT and ensure uninterrupted billability. This is the definitive standard for teams requiring durable performance, absolute data integrity, and a permanent, high-trust partner to lead their digital strategy.
Investment
login Note: Azure Virtual Desktop and Virtual App Delivery available as add-ons (see add-ons section below)
Commitment
login
The Managed Asset Add-on device stewardship beyond your 20% buffer
Description
"Shields Up" Stewardship for the "silent infrastructure" that anchors your office: hot spares, secondary workstations, lobby terminals, conference room hardware, and home office. This mandate ensures every unmanned device remains fully patched, hardened, monitored, documented, and ready for work the moment it is activated.
Investment
login

[Note: e.g. Licensing not included]

[Note: e.g. Licensing not included]
Commitment
login

Legacy Asset Mandates (Business Continuity)

Full Concierge Single-Cloud
Microsoft
Description
The Full Concierge Single Cloud Mandate is our Executive Standard: a comprehensive stewardship residency that provides the strategic depth of a dedicated CIO paired with elite engineering. We manage your firm’s entire technical lifecycle, including long-term technology roadmapping, cybersecurity hardening, daily employee support, and cloud service management. By acting as your single point of accountability for all technology vendors, we eliminate the "productivity tax" of unmanaged IT and ensure uninterrupted billability. This is the definitive standard for teams requiring durable performance, absolute data integrity, and a permanent, high-trust partner to lead their digital strategy.
Investment
login Note: Azure Virtual Desktop and Virtual App Delivery available as add-ons (see add-ons section below)
Commitment
login
Full Concierge Enterprise
Cross Platform / Multi-Cloud

Microsoft 365 + Google Workspace, Zoho, Proton...
Description
The Multi-Cloud Standard. Advanced governance for teams operating across fragmented cloud ecosystems and diverse hardware platforms. This mandate eliminates administrative islands, keeps systems aligned, and supports a frictionless experience while mitigating orphaned data and identity risks.
Investment
login
Commitment
login

Strategic Project Mandates (Prepaid Blocks)

The Genesis Mandate Infrastructure Hardening & Sovereignty Initialization
Description
Before a firm is accepted into a long-term Stewardship Mandate, we must establish a Baseline of Sovereignty. This initialization begins with a prepaid Discovery Audit to map your digital estate and identify pre-existing technical debt. Following the audit, we provide a Hardening Roadmap estimating the hours required for our Technical Fellows to build your sovereign foundation. While your residency status activates the 15% Preferred Partner Discount (Code: INNET) from day one for all planned Advisory and Engineering labor, reactive repairs to unhardened legacy systems are billed as Remediation (rate below). This transition period ensures your environment is structurally ready for the performance and security guarantees of our Full Concierge suites.
Investment
login

Note: to ensure a comprehensive transition, the Genesis Mandate requires a minimum 10-hour commitment for the initial Discovery Audit and a 40-hour Strategic Mandate for the subsequent hardening phase.

Note: Use Code INNET for 15% off project labor, reflecting the management overhead already satisfied by your monthly mandate.
Commitment
login
Cloud Migrations Provisioned within Full Concierge Mandates
Description
Moving your firm’s digital foundation, whether shifting to the cloud, transitioning between platforms, or repatriating data to your private HCI cluster, is a high-stakes engineering event that requires absolute precision. We manage the entire technical lifecycle, from mapping complex identity permissions and DNS cutovers to navigating vendor throttling and ensuring bit-perfect data integrity. While we handle the underlying complexity, our focus remains on your Business Continuity. We minimize operational downtime and eliminate the "productivity tax" often associated with large-scale data moves. Whether you are seeking better cost predictability or a hardened security posture, we ensure your migration is a strategic upgrade that delivers measurable value to your bottom line.
Investment
login

Note: Initial user migrations are included in our Cloud Productivity Suite mandates with yearly commitments.

Note: for the virtualization of legacy servers or specialized applications, please call to discuss your specific architecture.
Commitment
login
IT Consulting: Principal Steward
Description
Offered in discrete hourly blocks, this engagement provides fractional CIO leadership for specialized projects, technical due diligence, or complex troubleshooting. The Principal Steward functions as both a fiduciary advisor and a lead engineer, translating high-level business goals into a technical reality. This is a standalone service designed for high-stakes objectives that require elite skill and architectural oversight. We ensure your technology is secure and performant on a per-project basis, with no long-term stewardship mandate required.
Investment
login

Note: Strategic Mandates of 40 hours or more qualify for a 10% Governance Credit, providing a pre-paid value bonus and priority scheduling for large-scale advisory and engineering projects.

Note: Use Code INNET for 15% off project labor, reflecting the management overhead already satisfied by your monthly mandate.
Commitment
login
IT Consulting: Technical Fellow (Senior Engineer)
Description
Offered in discrete hourly blocks. The Technical Fellow provides elite engineering depth for advanced infrastructure builds, including server hardening, complex networking, and virtualization. This role executes high-level technical specifications to transform strategy into a functional reality. It represents the practical application of specialized expertise to build and maintain the robust, secure systems your operations depend on.
Investment
login

Note: Strategic Mandates of 40 hours or more qualify for a 10% Governance Credit.

Note: Use Code INNET for 15% off, reflecting that we already own the documentation and access through your monthly mandate.
Commitment
login
IT Consulting: Remediation / B-F
Description
Offered in discrete hourly blocks on a best-effort basis. This category covers reactive interventions and the hands-on repair of systems suffering from neglect or a disregard for established security standards. Remediation involves high-intensity labor to stabilize a crisis or restore business continuity after a preventable failure. Because this work is unscheduled and results from infrastructure decay, it carries a premium rate and lacks the priority status or service guarantees provided under our proactive mandates.
Investment
login

Note: Remediation services are strictly excluded from all discounts and volume credits.

Commitment
login
The Sovereignty Snapshot Security Assessment
Description
Before committing to a long-term mandate, many partners begin with this high-impact diagnostic of their current risk posture. We utilize a non-invasive, read-only handshake to perform a no-credential-storage scan of your Microsoft 365 environment. We identify immediate gaps in MFA coverage, privileged account risks, and Entra ID configuration issues. This deep-dive includes a Shadow IT Discovery and a Domain Spoofing check to ensure your brand isn't being weaponized by external actors. We then supplement this cloud data with a "Principal’s Walk-Through" of your physical infrastructure to identify the legacy hardware "ghosts" and connectivity bottlenecks that a remote scan cannot see. The result is a clear Sovereignty Scorecard: a strategic roadmap that separates your stable assets from those requiring urgent remediation.
Investment
login

Note: If you transition to a Genesis Mandate within 30 days of your Snapshot, the $1,500 fee is fully credited toward your first month of service.

Commitment
login
Compliance Governance (WISP & HIPAA)
Description
Regulatory compliance is not a "set and forget" project; it is the practice of maintaining a defensible position. We specialize in the development and governance of mandated Written Information Security Plans (WISP) and specialized HIPAA/Regulatory procedural documentation. Rather than providing generic templates, we translate abstract federal requirements into a practical "Operating Manual" for your firm. This engagement satisfies the rigorous documentary standards required for Cyber Insurance renewals, HIPAA Security Rule audits, and FTC Safeguards compliance. By aligning your technical controls with formal policy, we ensure that your "Baseline of Sovereignty" is not just implemented, but legally documented and audit-ready.
Investment
login

Note: Strategic Mandates of 40 hours or more qualify for a 10% Governance Credit.

Note: Use Code INNET for 15% off, reflecting that we already own the documentation and access through your monthly mandate.
Commitment
login
Structured Cabling Systems
Description
Design and installation of IEEE 802.3 structured cabling systems in Cat6 and high-performance Cat6A standards. This service includes professional termination, comprehensive performance testing, and updated as-built network drawings to ensure a fully documented physical layer. Baseline rates apply to standard commercial environments with accessible drop-ceilings; adjustments are required for hard-lid ceilings, cable runs exceeding 100 feet, plenum-rated requirements, after-hours labor, and the architectural complexities of historical or industrial facilities.
Investment
login

Note: to ensure a comprehensive transition, the Genesis Mandate requires a minimum 10-hour commitment for the initial Discovery Audit and a 40-hour Strategic Mandate for the subsequent hardening phase.

Note: Use Code INNET for 15% off project labor, reflecting the management overhead already satisfied by your monthly mandate.
Commitment
login

Auxiliary mandates and stewardship extensions.