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Introduction
About
Anti-fragile IT power. Frictionless execution.
In the North Texas market, downtime isn't just a technical inconvenience, it’s a breach of trust. When your systems fail, your team stops being billable and your reputation takes the hit.
Most businesses are forced to choose between a fragile Internal IT Silo with a "Bus Factor of One" or an opaque Managed Service Provider (MSP) that treats your business like a ticket number. We’ve built a Third Way.
We operate as a Unified Guild of permanent Principal Stewards. Neither staff augmentation nor a consulting firm, we function as a coordinated mesh of senior technologists who serve as your long‑term fiduciary leadership. We treat every technical decision as a strategic investment in durable performance and financial strength.
Our automated, catalog‑based delivery model removes administrative bloat, provides transparent unit pricing, and enables you to scale your environment to the exact level of performance and resilience your business demands.
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DFW IT Leader? Join the Guild.Book a free consultation Sovereignty CheckWhy us
WHY US
Agentic AI | Private silicon | Zero egress
Run Your Own Intelligence
Every prompt you send a public model teaches it how you win. Run agentic AI on infrastructure you own, in a sandbox that cannot phone home. A frontier model is called only when the problem needs one, under commercial terms that never train on your data. Automate the work, keep the edge. [More]
Zero markup | Zero margin | Zero kickbacks
One Price List. Everyone's.
Order, scale and retire service units yourself, from this site or your phone. That is what removes the administrative bloat: one published list, and we earn nothing on what we supply. Seventy cents in every dollar goes to senior engineering. [More]
Infrastructure Sovereignty | Your keys
Nothing Held Hostage
Most MSPs run your estate from RMM tooling they rent alongside tens of thousands of peers: monitoring, patching, antivirus, backups, etc. None of it is built on anything you own. We build inside the Microsoft or Google environment you already pay for, so nothing is stripped away when we go. Our services are an investment you keep. [More]
Third party risk | Self-hosted tools
Outside the Blast Radius
That shared RMM agent MSPs rent is a software monoculture, and a standing bullseye for supply-chain ransomware attacks. Read how one break shut down thousands of businesses in a single stroke. The tools we use to manage and monitor your computers and your M365 tenant are self-hosted on single-tenant servers, outside the herd. [More]
CIS Benchmarks | Microsoft, Google, Linux
Hardening You Can Audit
Every tenant, server and container is built to published CIS benchmarks, not to house preference or ignorance. When your insurer or your auditor asks which standard you meet, the answer is a document, not an opinion. [More]
Anti-fragility | Systematic redundancy
Business Continuity
Whatever can fail has a failover: internet connections, firewalls, switches, LAN, servers, cloud storage, backups, applications, the productivity suite itself. A dead laptop is swapped for a hot spare or a virtual desktop in 15 minutes. Even our Principal Stewards come in pairs. [More]
Pricing
Pricing & Alignment
Modern organizations no longer fit into a single “IT seat,” and your pricing should reflect that reality. Our Unit-Based Model lets you combine exactly what your workforce needs across personas, identities, and assets. Each unit is aligned to a specific Operational Mandate, ensuring you invest only in the value delivered rather than a one‑size‑fits‑all rate. Units are seamlessly ordered through our service catalog, and their full lifecycle is managed within our payment portal.
Our pricing is grounded in a strict Fiduciary Mandate. We renounce the markups, margins, and hidden kickbacks that define traditional IT services. Hardware, cloud services, and VoIP usage are delivered as pure MSRP pass‑throughs. When an efficiency rebate exists, half is returned to you, and half donated to a charity of your choice.
Every unit includes our 1.20 Readiness Standard, maintaining both a 20 percent hardware buffer and a virtual desktop for a 15‑minute return to billability. We have eliminated "project bleed" by including the natural evolution of your estate in our flat fee. Read our terms to determine what constitute managed and project services. Scaled Stewardship Credits are automatically applied as your organization grows, aligning your investment with your operational maturity. Wherever applicable, our persona mandates include a premium productivity suite, such as Microsoft 365 Business Premium or Google Workspace Business Plus.
Below is a selection of our core mandates; view our service catalog for more.
Full Concierge
Single‑Cloud
Microsoft Environment
The Executive Standard.Bespoke CIO strategy and elite engineering for your digital estate, ensuring uninterrupted billability and operational sovereignty through permanent, high-trust stewardship.
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- Service Catalog
Monthly, Yearly or 2-Year Commitment
Full Concierge Enterprise
Multi‑Cloud / Cross‑Platform
Microsoft - Google - Apple - Zoho
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Mastery over Fragmentation.We unify fragmented cloud and hardware ecosystems into a sovereign, frictionless environment that eliminates the risks of identity hijacking and orphaned data.
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- Service Catalog
Monthly, Yearly or 2-Year Commitment
Full Concierge
Single‑Cloud
Google Environment
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For Task‑Oriented Cloud-Native Teams.We pair the near‑impenetrable security of ChromeOS with seamless access to essential Windows apps through an advanced Virtual App Delivery layer.
- View blueprints
- Service Catalog
Monthly, Yearly or 2-Year Commitment
Concierge
Cloud Workspace
Microsoft Environment
The Digital Clean Room.For contractors, BYOD users, and workforce scaling. Project your firm’s security onto any device with a Virtual Desktop that keeps your data contained and your environment safe.
- View blueprints
- Service Catalog
Monthly, Yearly or 2-Year Commitment
Full Concierge
Federated Enterprise
Multi‑Cloud / Cross‑Platform
+ Virtual Desktop
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The Apex of Stewardship.A unified multi‑cloud and multi‑platform environment with a hybrid continuity layer that pairs each physical machine with a scalable virtual desktop for performance, compliance, and high‑availability.
- View blueprints
- Service Catalog
Monthly, Yearly or 2-Year Commitment
Concierge
Frontline
Microsoft Environment
Frontline Mobility Governance.Secure, identity‑driven governance for mobile and web‑first frontline teams. Enterprise‑grade protection and streamlined productivity without the complexity of full PC management.
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- Service Catalog
Monthly, Yearly or 2-Year Commitment
The Managed Asset
Add-on device stewardship beyond your 20% buffer
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"Shields Up" Stewardship for your "silent infrastructure":hot spares, secondary workstations, lobby and conference room hardware. This mandate ensures every unmanned device remains patched, hardened, monitored, documented, and ready for work the moment it is activated.
- View blueprints
- Service Catalog
Monthly, Yearly or 2-Year Commitment
The Managed Server
Server stewardship for on-site or cloud-hosted systems
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"Shields Up" stewardship for the systems your business runs on:This mandate provides expert setup, provisioning, and administration for physical and virtual servers, on-site or in the cloud. Infrastructure remains hardened, documented, and under your total sovereignty.
- View blueprints
- Service Catalog
Yearly or 2-Year Commitment
The Managed Network
Stewardship for sites beyond your primary office
"Shields Up" stewardship for the hardware anchoring your office connectivity.This mandate provides expert administration for stateful firewalls, routers, switches, and mesh Wi-Fi. It secures the network foundation through proactive monitoring and documented configuration for one physical /24 subnet.
- View blueprints
- Service Catalog
Yearly or 2-Year Commitment
Index
Capability Index
service catalogCloud Productivity Suites ▼
Microsoft 365 or Google Workspace Stewardship Mandates for your mail, drives, calendars, and apps. Zoho, Proton, Cryptpad or IceWarp also available.
Agentic AI ▼
Automation of repetitive knowledge work on infrastructure you own. Sandboxed execution, departmental privacy, human-in-the-loop approval, and know-how that stays with your firm.
On-Prem Infrastructure ▼
Dedicated on-premises Hyperconverged Infrastructure (HCI) setup and management (virtualization, compute, storage, networking, and backups in a single cluster).
Migrations ▼
Migration of mail, drives, and applications to the Cloud, from one Cloud platform to another, or back to HCI cluster. Data migration from one system or format to another.
Network Security ▼
Firewall, Network Access Control, Intrusion Detection and Prevention (IDS/IPS), SIEM, DNS filtering, VPN, and Zero Trust. Servers and sites protection. MFA and data encryption.
Endpoint Security ▼
Anti-Virus, Firewall, Managed Endpoint Detection and Response (24/7 EDR/MDR/SOC), OS, apps and vulnerability patching, DNS filtering, Mail security, SSO, MFA, encryption, MDM, and ongoing education.
Remote Work ▼
Remote and secure access to corporate resources via Zero-Trust or VPN (network-based protection).
Data Backup and Recovery ▼
Automated, on-premises, on-premises-to-cloud, cloud-to-cloud, and cloud-to-local backups of documents, data, and disk images for PCs and servers.
VoIP ▼
Setup and management of your Microsoft Teams Phone or Google Voice VoIP services (call queues, auto-attendants, voice mailboxes, etc.).
Compliance ▼
Adaptation of IT processes to regulatory requirements to ensure that the systems you use facilitate and enable adherence and reporting (GLBA, HIPAA, GDPR).
Hardware Management ▼
Price negotiation, procurement and configuration for PCs, Macs, and networking equipment. Basic maintenance and escalation to vendor. Inventory management. Asset re-assignments.
Web Development ▼
Website design, hosting, security, performance optimization, ongoing maintenance (software and plugins updates, broken links) and routine content updates.
Cabling System and WiFi ▼
Design and installation of Ethernet LAN Cat 6 to 6a cabling systems and/or WiFi networks according to IEEE 802.3 and IEEE 802.11 standards. Delivery of cabling diagram upon completion.
Mobile Devices Management ▼
Remote control and monitoring of mobile devices (phones, tablets, laptops, IoT). Enforcement of security policies. Installation and removal of applications.
Business Continuity ▼
Failover mechanism for every critical IT service: endpoints, servers (on-prem or cloud), firewalls, file shares, backups, PCs, Internet access, VPN, networks, applications, and DCs.
Software Management ▼
Procurement, hosting, installation, configuration, updating, and management of your infrastructure and LOB software. Self-service app catalog for any OS.
Patch Management ▼
Detection, distribution, and application of updates and security patches for your OSs, applications, anti-virus, and firewalls.
IT Consulting ▼
Empowering your teams to think bigger and act faster through technology reviews, road-mapping, and hands-on support at all stages of your digital evolution.
Desktop as a Service ▼
On-Premises or cloud Windows Desktop virtualization letting users remotely access and interact with PC and apps on any devices (PCs, Macs, enterprise Chromebooks and phones).
Virtual App Delivery ▼
Windows app delivery to any device via PWA/browser with native integration to clipboard, OneDrive, Google Drive, and Dropbox.
Software ▼
Our productivity apps are unique and disruptive, bringing true value to 180K+ users in the technology and professional services industries.
Password Management ▼
Secure encrypted storage, convenient password sharing, hassle-free online logins, granular sharing permissions, self-hosted in a single-tenant server you control.
IT Project Management ▼
From as-is/to-be analysis to the design and implementation of solutions, with the skills and tools required to address risks and system interdependency issues.
LAN Setup and Monitoring ▼
Network design and setups. Prevention and troubleshooting of network bottlenecks and failures through the monitoring of routers, switches, firewalls, servers, and virtual machines.
Contact
Contact
- Address
- 1301 S. Bowen Road, Suite 435, Arlington TX 76013
- Phone
- 00 1 408-479-3136
- info (at) conciergeCIO (dot) com
- Web
- www.conciergecio.com